Customer Education & Support

 

Cobent’s modular Learning Management System (LMS) acts as your centralized customer education portal, helping your organization improve the quality and convenience of customer education and support, increase revenues, reach larger audiences and improve customer satisfaction at a fraction of the cost of traditional delivery methods.  

 

Using our hosted (on-demand) model or installed on your premise (behind the firewall), Cobent’s LMS for customer education and support can help you achieve numerous objectives on time and under budget:

 

Customer Education and Training
Assign courses based on customer type or products purchased and get your customers up-and-running quickly – reducing frustration and downtime.

 

Reduce the number of support calls
Reduce the number of support calls by providing your customers with a self-service library of training courses, e-books, documents or any other related other product or support information and tools. 

 

Increase customer loyalty, retention and satisfaction
Increase customer loyalty, retention and satisfaction by making knowledge, training and information about your product or services portfolio available on-demand, 24/7.

 

Gain new customer insights, reporting and analytical data
Cobent’s learning solutions allow you to rapidly create, track, manage and generate reports offering invaluable customer insights and analytical data

 

Cobent’s LMS is fully integrated with robust course authoring, e-commerce and storefront tools that can be privately branded to enable you to create and sell online courses or other products and services seamlessly from your website

To learn more, contact us by calling 888-906-9068 or email info@cobent.com.