Training & Support

Cobent delivers training packages for all products and solutions offered. Leverage our training services to shorten learning curves and ensure faster and wider user adoption. Training is available live on-site or live online and covers many aspects of administrator, manager or user levels. Customized training services for clients are also available.

Cobent is dedicated to providing excellent customer support.  As part of our integrated PRINCE2 project management approach, we have an online support management system that provides centralized control over our support and technical communication processes. Support services include:

• Dedicated Account Managers: Dedicated account managers are assigned to our clients, coupled with the use of our online support management systems
• 24/7 Customer Support Service: Cobent supplies solutions globally and offers 24/7 customer support
• Online Support Management System & Email: For ease and flexibility, support queries can be submitted via email and are automatically logged and tracked through our online support management system.
• First Line Support Training: Cobent trains administrative users and client help desks to assist you in offering your users with first-line support to reduce support time and expense
• Customized Support Packages: Fully customized support packages are available for all Cobent solutions

To learn more, contact us by calling 888-906-9068 or email info@cobent.com.