What makes the account win interesting is that Cobent® LCMS will be pre-loaded with learning content developed specifically for Harveys by Cobent. Not only that, but Harveys staff will access the learning materials through their EpoS system.
Cobent is delivering health & safety, sales, and induction training content. To enhance functionality and relevance to the business as a whole, Cobent® LCMS is also integrated with Harveys’ HR systems.
“We’re really excited with the rollout for Harveys,” said Howard Sears, Cobent’s managing director. “In furniture retailing, staff have periods of downtime between customers. That’s the ideal moment for personalised learning sessions delivered right where they work – on the sales floor. When a customer needs help, the staff member can switch back to serving, then pick up again where they left off,” he said.
“Cobent®LCMS, is a great product in its own right. Having it delivering learning to the sales floor so our staff can respond instantly to customers’ needs is where Cobent have really added value,” said Steve Baker, Harveys’ National Training Manager.
-Ends-
About Cobent
Cobent, a leader in web-based training management solutions, drives business success through e-learning. Based in Oxfordshire, UK, Cobent provides solutions for e-learning and training across the entire range of international blue-chip companies, fast-growth start-ups, and public sector organisations.
Cobent enables its customers to achieve regulatory compliance and knowledge management across the entire organisation, empowering them to create rich, compelling e-learning content quickly and cost-effectively.
Creating reports that are compliance-ready at the outset, Cobent delivers the market’s most reliable, flexible, and compliant solution for distributing organisation-wide learning via the web. Cobent works with organisations in the life sciences, government, financial services, education, retail and call centre sectors. Cobent’s customer base includes Orange, AOL UK, Genpharm, Dover District Council.