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Cobent Connex Newsletter - June 2009 - Edition 2

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  Cobent Connex - Newsletter 2009 -2  
 
Welcome to another issue of Cobent Connex, in this edition we are pleased to share with you some of our latest developments. Below you will find details on our recent strategic developments; a brief synopsis of AAH Pharmaceutical's success story (the full story can be found on our website); an introduction to CMEurope, which contains information about a new Cobent partner relationship in the recruitment services industry; brief details about an exciting new client win; and a two page article entitled ‘Decentralising training compliance with the aid of dashboards', by Jordan Ambrose, Cobent's Sales Director.

I hope you enjoy reading this issue of Connex. Please feel free to contact marketing@cobent.com with any feedback or suggestions for future issues.

Kind Regards,

Howard Sears
CEO - Cobent Limited



Cobent updates marketing to reflect expanding strategic focus


Cobent has made major content updates to our website to reflect the expansion of our strategic focus. Increasingly, we have been approached by regulated clients outside of our key FDA regulated market, who have struggled to find a suitable compliance focused training system elsewhere; these industries include financial, legal, and oil and gas. We have expanded our message and will continue to update Cobent LCS to encompass all highly regulated industries - actively marketing our expertises to other industries.

To view our updated website visit www.cobent.com if you would like more information please contact us on info@cobent.com



AAH Pharmaceuticals improves customer support services with LCS


AAH Pharmaceuticals, one of the UK's leading distributors of pharmaceutical and healthcare products and services to pharmacies, hospitals and doctors; has shared its LCS implementation achievements in a case study.

AAH Pharmaceuticals is using Cobent LCS to train customers on its new software system, LINKEvolution eMAS and eAMS; and is also using the system to support training on their hospital pharmacy procurement system, Medecator. Cobent LCS has been deployed to 280 pharmacies in Scotland and during 2009 it will be prepared for deployment to all of AAH's 2,400 pharmacy customers and 280 hospital pharmacies around the UK. The AAH Customer Technology e-learning provides users with a range of training modules, many that can be completed in less than 10 minutes, including software simulations and quick quizzes.

With Cobent LCS, AAH are now able to offer 24/7 training support; customers are able to use the portal for reference information or refresher training; they are now able to rapidly roll-out product training to customers; and can track, manage and report on all training in a formal and auditable manner. As a result of Cobent LCS's success for external training, use of the system has expanded internally to formalise training to staff and service engineers.

The full story can be read HERE on our website

If you would like to share your Cobent success story please contact marketing@cobent.com



CMEurope partners with Cobent to offer quality training solutions to its customers


We are pleased to announce that CMEurope, a specialist provider of recruitment and business consultancy services, has joined our team of European partners. CMEurope is the European division of Australian-based HR outsourcing and recruitment company, Chandler Macleod Group, an AU$ 890m turnover company, which was founded in 1959. CMEurope's services extend further than its Australian parent, covering the whole employment lifecycle from marketing vacancies and candidates, to recruitment outsourcing and consultancy around organisational culture and leadership. The company is expanding its training services through the partnership with Cobent.

Kenneth Tombs, CMEurope's Managing Director commented "We needed to work with a credible company that would provide the business flexibility required for this additional offering to be successful. After reviewing many top-end training solutions on the market, we identified Cobent LCS system as best-of-breed."

Tombs continued "Not only do Cobent provide a quality product, they are reputable, professional, and are a great team to work with. We are now able to offer our customers a great solution, we have leverage in the marketplace and above all we can provide a solution to our customers quickly without compromising quality"

Cobent's LCS will automate training throughout the employment lifecycle, reducing administration costs and improving overall efficiency. The system will allow customers to quickly create training for rapid rollout, apply business and operational logic with workflows and notifications, and run accurate real-time reports for informed decision making.

The full story can be read HERE on our website



Contract Win Highlight - Ladbrokes


Following another successful quarter of new client and project wins, we would like to take this opportunity to highlight one recent client win, Ladbrokes plc.

Ladbrokes is the UK's most recognised betting brand and is a world-leader in the global betting and gaming market, taking up to 10 million bets each week and over £14 billion in stakes each year. Earlier this month, Ladbrokes signed with Cobent, to implement Cobent LCS and CoAuthor for management and automation of call centre training programmes... keep an eye on our website for more information.



Article - Decentralising training compliance with the aid of dashboards


In an effort to share our thoughts and expertise, Jordan Ambrose, Cobent's Sales Director has composed a two page article entitled ‘Decentralising training compliance with the aid of dashboards'.

The article briefly describes the differences and impact of centralised and decentralised training models within regulated organisations. This article explains how dashboards can help motivate supervisors and team managers to take responsibility for their teams training processes, without losing the visibility that the training team need to monitor compliance. If you would like further information on our new dashboard technology please contact info@cobent.com or if you would like to access the article please click here.

>> Click here to download ‘Decentralising training compliance with the aid of dashboards'
 
 
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